Returns & Exchanges
At Cambrionix Limited, we stand behind the quality of our high-performance USB hubs and charging solutions. If you are not completely satisfied with your purchase, you may return your hardware within 30 days of delivery for a refund or exchange, subject to our standard restocking terms.
Return Process
- 1.Request an RMA
Contact our technical support team to initiate a Return Merchandise Authorization (RMA) and provide your original order details.
- 2.Prepare the Hardware
Securely package the device in its original professional packaging, ensuring all power cables, adapters, and manuals are included.
- 3.Ship to Cambrionix
Affix the provided RMA label to your package and ship the unit to our designated service center using a tracked courier service.
- 4.Inspection and Refund
Once our engineers verify the hardware's condition, we will process your refund or dispatch your replacement unit within 5-7 business days.